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This site is owned by CBS Power Tools Ltd (hereafter THE MERCHANT) and registered in England, Registration No. 673755, with registered address at: Tax ChargesFor orders made online from the UK or the European Union, 20% VAT is added. EU Vat registered companies using the vat reverse scheme cannot purchase online and can only use Payment Option 3. Bank Payments and email their order to sales@cbspowertools.co.uk with their vat number. Credit Card SecurityAll Credit/Debit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our offices. They are not held in clear text on any website. This site is also protected by a Secure Server. Currency Accepted:We accept payment in British Pounds (GBP) only. Your Status: By placing an order through our site, you warrant that: PurposeThese terms and conditions are intended to define the rights and obligations of the parties in the sale of goods proposed online by THE MERCHANT for the customer. Order ConfirmationAll contractual information will be confirmed by email to the address specified by the customer during the purchasing act. Proof of TransactionThe records stored in THE MERCHANT's computer systems under reasonable safety conditions are considered proof of communications, orders and payments made between the parties. Product InformationEvery effort has been made to ensure the accuracy of the information presented on THE MERCHANT SITE. THE MERCHANT or its suppliers shall not be held liable for the consequences, accidents, or special damages arising from electronic transmissions or the accuracy of transmitted information, even in cases where THE MERCHANT was aware of the possibility of such damages. Manufacturer and brand names are only used for identification purposes. Product photos, descriptions and prices are non-contractual. Validity Period of Offer and PricesOur offers and prices are valid for the day the site is consulted and are subject to change without notice. Delivery TermsProducts are delivered to the address specified by the customer on the purchase order and only to geographic zones that we service. Loss or Damage in TransitTHE MERCHANT will not be responsible for damage or loss of goods or part thereof in transit or for any discrepancy between the goods delivered and the goods ordered unless the customer gives written or email notice of a claim to THE MERCHANT and the carrier within three (3) business days of delivery. Delivery ErrorsThe customer must inform THE MERCHANT immediately (the same day or, at the latest, the first business day following delivery) concerning any claim of delivery error or non-conformity of goods, in kind or in quality, compared with the information on the purchase order. WarrantyThe provisions hereof cannot deprive the customer of their right to legal warranty requiring THE MERCHANT to protect the customer against latent defects of goods sold. Right to WithdrawalIn accordance with the Consumer Contracts Regulations, the customer has the right to a cooling off period of fourteen (14) days, to cancel the contract and return said goods at their own expense, without having to give a reason. All goods must be returned to THE MERCHANT ADDRESS and documented proof of delivery must be provided. The cooling off period and right to cancel do not apply to contracts, orders for any goods made to your specification, any downloaded goods or unsealed goods including but not limited to (DVD, CD, Tapes, Software, Video and audio). Customers wishing to return goods under this agreement must contact THE MERCHANT for a Returns Code and the completion of returns documentation. This can be accomplished by Email (sales@cbspowertools.co.uk) or by Telephone 01733 343 031 Once a return has been actioned the customer must return the goods within 14 days of this agreement. All shipping expenses shall be the responsibility of the customer. It is the responsibility of the customer to ensure that goods are returned to THE MERCHANT undamaged, in the original packaging and securely packaged and sealed to prevent loss or damage to the goods in transit. If any of these conditions are not met THE MERCHANT reserves the right to reduce the amount of money refunded. For example, returned goods that have been damaged in transit or show evidence of use beyond the handling necessary to see whether the goods are as expected will not receive a full refund. Only complete and unused goods received in perfect condition for resale will be accepted under this agreement. THE MERCHANT will refund the customer within 14 days of receipt of acceptable returned goods. Right of UseThe use of any trademarks, logos or brands present on the site is strictly forbidden. Force MajeureNeither party will be deemed to be in breach of any of its obligations under the agreement as a result of any delay in performing or any failure to perform any such obligations by reason of any cause or event beyond the parties' control. A force majeure event includes, but is not limited to, any unforeseeable, inevitable, or unstoppable act, event, non-happening, omission or accident beyond the control of either party, despite all reasonable efforts made to the contrary. In addition to events usually recognized by the British courts, a force majeure event includes in particular (without limitation) the following: Strike, lock-out, earthquake, fire, storm, flood, lightning, explosion, impossibility of the use of public or private telecommunications networks. Partial InvalidityThese terms and conditions remain valid and in force, even if one or more clauses are invalid or declared so under any law, regulation or following the final decision of a competent court. Non-WaiverNo failure of either party to exercise any power given to it in these terms and conditions or to insist upon strict compliance by the other party with its obligations hereunder shall constitute a waiver of either party's right to demand exact compliance with the terms hereof. Data ProtectionAll personal data you provide to us is used and processed in accordance with our Privacy Policy. Applicable Law and Competent JurisdictionIn form and content, these Terms and Conditions shall be governed by and construed in accordance with English law. All orders placed on THE MERCHANT SITE strictly imply the acceptance of THE MERCHANT's terms and conditions. Last Revised: 21st February 2020 | ||